Responsible Gaming

Our Commitment to Responsible Gaming

At BetPlay, we believe that betting should always be an enjoyable form of entertainment. We are committed to promoting responsible gaming and providing our customers with the necessary tools and resources to maintain control over their betting activities.

Gambling addiction is a serious issue that can affect anyone. We encourage all our users to approach betting as a form of entertainment, not as a source of income or a way to recover losses. Our responsible gaming policy is designed to help create a safe and enjoyable environment for all our users.

Protection

We implement measures to protect vulnerable players and prevent underage gambling.

Tools

We provide tools to help you manage your gaming activity and maintain control.

Information

We offer information about gambling addiction and access to support services.

Responsible Gaming Tools

We offer a variety of tools to help you maintain control over your betting activities:

Deposit Limits

Set daily, weekly, or monthly deposit limits to help manage your spending. These limits can be adjusted (lowered immediately or increased after a 24-hour cooling-off period).

Session Time Limits

Set a limit on how long you can be logged into your account. You'll receive a notification when your time limit is approaching.

Time-Out (Break)

Take a short break from betting by activating a time-out for 24 hours, 7 days, or 30 days. During this period, you will not be able to access your account.

Self-Exclusion

If you need a longer break, you can self-exclude for 6 months, 1 year, or permanently. During self-exclusion, your account will be deactivated, and you will not be able to open new accounts.

Account Activity Statement

Access detailed information about your betting history, including deposits, withdrawals, bets placed, and results.

Reality Checks

Receive periodic notifications about how long you've been playing and your wins/losses during the session.

Signs of Problem Gambling

It's important to recognize the signs of problem gambling. If you or someone you know is experiencing any of the following, it may be time to seek help:

  • Spending more time or money on gambling than intended
  • Gambling to escape problems or relieve negative emotions
  • Failed attempts to cut back or stop gambling
  • Lying to conceal gambling activities
  • Jeopardizing or losing relationships, job opportunities, or educational pursuits due to gambling
  • Chasing losses (trying to win back money that was lost)
  • Borrowing money or selling possessions to fund gambling
  • Feeling restless or irritable when trying to cut down on gambling
  • Neglecting personal responsibilities due to gambling
  • Gambling with increasing amounts of money to feel excited

Self-Assessment

If you're concerned about your gambling habits, ask yourself the following questions:

  1. Have you ever had to lie to people important to you about how much you gamble?
  2. Have you ever felt the need to bet more and more money?
  3. Have you ever spent more time or money gambling than you intended?
  4. Have you ever gambled to escape worries or troubles?
  5. Have you ever gambled to pay off debts or solve financial difficulties?
  6. Has gambling affected your health, including stress or anxiety?
  7. Have you felt guilty about the way you gamble or what happens when you gamble?
  8. Has your gambling caused financial problems for you or your household?

If you answered "yes" to any of these questions, you may be at risk for problem gambling and might want to consider talking to a professional.

Support and Resources

If you or someone you know needs help with gambling-related issues, the following organizations provide support, information, and counseling services:

Protection of Minors

BetPlay is committed to preventing underage gambling. Users must be at least 18 years old (or the legal gambling age in their jurisdiction) to register and use our services. We conduct age verification checks and reserve the right to request proof of age at any time.

We encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites. The following tools can help you protect minors from accessing gambling content:

Remember

Keep It Balanced

Gambling should be balanced with other activities and not interfere with your daily responsibilities.

Set Limits

Only gamble what you can afford to lose and set time and money limits before you start.

Seek Help

If gambling stops being fun, take a break and reach out for support if needed.

BetPlay is committed to promoting a safe and responsible gaming environment.